About Us



         As seen on:

                iVillage



       Essential Baby



        Kids at Switch


Sharon Mitchell is the Founder and Principal Carer of Mayday Mummy Pty Ltd. Sharon worked in the corporate financial sector for 16 years and juggled career and motherhood. Like many mothers, she struggled with the occasional feeling of "working mother's guilt". With this in mind, she created Mayday Mummy.

By definition, you just can't plan for an emergency, and Sharon saw a need for an exceptionally reliable, professional and caring helper for those stressful occasions.

Mayday Mummy promises a prompt response to families requiring urgent care for their children.

The success of Mayday Mummy is based on:

  • Corporate & professional background
  • Many years of balancing motherhood with a corporate career
  • Intense desire to help others at their greatest time of need
  • Relieve stress and providing peace of mind for parents when the unexpected happens
  • Early morning availablility (bookings from 4 am)

Further confidence that you are in good hands with Mayday Mummy:

  • Fully Insured
  • Senior First Aid Certificate
  • Working With Children Certified
  • Child car restraints meet Australian Safety Standard AS1754



Frequently Asked Questions

SERVICE

Do you care for children with a contagious illness?

Yes - many of our bookings are from parents whose child cannot attend daycare or school due to one of the following common childhood illnesses:

    - Fever
    - Flu
    - Hand, Foot & Mouth
    - Gastro / tummy bug
    - Chickenpox
    - Fifth disease (slapped cheek)
    - Tonsillitis

Can the Carer take my child to an appointment at our family GP or dentist?

Yes. All Mayday Mummy vehicles have new/clean and accident free forward/rear facing car seat (for newborn to 4 years) and a booster seat is available for older children. All our child restraints meet Australian Safety Standard AS1754.

Can I make an urgent booking to pick-up my child from Pre-school if they are sick?

Yes, you will need to make appropriate arrangements with the Pre-school to give consent for the Mayday Mummy Carer to collect your child. The Mayday Mummy Information / Consent form would also need to be completed as part of the booking.

Do you accept advanced bookings?

Yes – we have families who know in advance they need our help. For example: work conference, spouse away for business or when a family member needs to go into hospital for day surgery or medical test.

Can I make an advanced booking for a Carer to travel interstate or Overseas?

Yes – depending on the Carer’s availability, bookings can be made with as little as 24 hours notice. Rates for bookings of this nature will be quoted on an individual basis. Please phone Sharon on 0423 094 669

What age children do you care for?

We are experienced in caring for newborns to 12 year olds.

Can I make a booking for my wife who needs rest and assistance with our baby?

Yes – providing support and caring for babies so mum can get some much needed sleep is an important part of our business. This may include taking the baby for a walk or giving mum a helping hand at home. The methods of relieving stress and providing peace of mind is unique for each family.


RATES

Is there extra charge if I have more than 1 child?

No – the Mayday Mummy fee structure is a flat hourly rate based on caring for a family. If you have 4 children at home with gastro – the Carer will be very busy, but you won’t pay more.

Do you charge more for pre-dawn bookings?

No – whether you call at 4am or 4pm, the rates are the same. Refer to Rates page

Do you charge an Agency or Booking fee?

No – we do not charge Agency, booking fees, nor any loading for early morning call outs. We have a simple and transparent fee structure – an hourly rate with a 3 hour minimum. Refer to Rates page

Do you accept bookings on weekends and public holidays?

Yes - bookings are based on availability and Weekend/Holiday Rates apply. Refer Rates page


OTHER

If my child is travelling in the Carer’s car, is s/he insured?

Yes - all Mayday Mummy vehicles have full Comprehensive Insurance and Personal Injury Insurance (CTP).

Will you travel to other parts of Sydney?

Yes – however any booking more than 20 km from Gordon (but within Sydney metro) will incur a $50 Travel Fee.

How quickly can a carer get to my home if I call early in the morning?

Mayday Mummy will advise you an ETA, quite often we can arrive within minutes of your booking. Sydney traffic is a contributing factor to our timely response.

Do you accept credit cards?

Yes, payment can be made by Visa, MasterCard, Cash or Cheque.

Is Mayday Mummy a registered and insured business ?

Yes, it is registered with ASIC (ABN# 39 159 998 544). All our staff have relevant Insurance.

What qualifications do Mayday Mummy Carers have?

Most importantly, all our carers are experienced mothers. There are many skills that cannot be learnt at TAFE/childcare centres etc but come from being a mother 24/7. Additionally, all our carers have current Senior First Aid Certificates (includes; CPR, Trauma and Medical Emergencies) and Working With Children Clearance.

How long can the Mayday Mummy stay?

The Mayday Mummy can stay as long as your family needs assistance to manage the emergency. This maybe for just a few hours until a grandparent arrives to take over or a full day.